If your firm is considering Co-Counsel, let me be the one to de-influence you. The product is terrible, the model it calls on is watered down, and the response times are extremely slow. This is nowhere near as capable as directly accessing ChatGPT.
I get it, we need a HIPAA compliant model, but this thing is HOT GARBAGE.
If you have any decision making power at your firm, demo LexisNexis. Maybe Protege is better?
To put this rage post into context, I fed it a two page billing record document that was fully OCR'd and asked it to total the different columns (Adjustments, amount, paid, balance).
It took 5 minutes and then returned completely incorrect numbers.
I screenshotted only the numbers and provided to ChatGPT with the same prompt and got a much better result.
I think they are token throttling and on a very cheap model.